Sales Information

VAT Regulations
VAT regulations vary depending on the type of trade—whether it involves goods or services—and whether the transaction is conducted with businesses or private customers. Here’s how the current rules apply in 2025:

  1. Business-to-Business (B2B) Sales within the EU:
    • Sales to EU-based businesses remain VAT-free, provided you supply us with a valid company VAT registration number.
  2. Business-to-Consumer (B2C) Sales within the EU:
    • Under the EU’s One-Stop-Shop (OSS) system, VAT must be applied based on the VAT rate of the customer’s country. This ensures compliance with EU regulations.
  3. Sales Outside the EU:
    • Orders shipped outside the EU are not subject to VAT. However, customers may be responsible for any local taxes, customs duties, or import fees applicable in their country.

For any questions about VAT or invoicing, please contact us at nordicgongacademy@gmail.com, and we’ll be happy to assist.

Shipping

We ship worldwide using reliable delivery services such as PostNord, DHL, and UPS.

  • Shipping Costs:
    • Shipping costs depend on the weight, size, and destination of your order. These costs will be calculated and communicated during the order process. Unless otherwise agreed upon, shipping is at the customer’s expense.
  • Delivery Times:
    • Delivery times vary depending on your location, the selected shipping service, and the production time of the instrument.
    • Many of our instruments are handmade and crafted to order. This means that we do not keep all items in stock and production time may extend delivery. Please contact us to inquire about specific timelines for your desired items.
  • Currency and Pricing:
    • All prices are listed in EUR (or as otherwise indicated) and are based on current exchange rates. Prices are subject to change without prior notice due to fluctuations in currency, fuel prices, or other economic factors.

How to Place an Order

To place an order for instruments, accessories, or other products, please email us at nordicgongacademy@gmail.com with the following information:

  • The items you wish to purchase
  • Your name and delivery address
  • VAT registration number (for B2B orders within the EU)
  • Any additional requests or questions

We’ll respond promptly with an invoice and further details about payment, production, and shipping.

Thank you for choosing Nordic Gong Academy. We’re excited to help you explore the cosmic connection of sound and vibration!